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09/24/2012
If you use credit cards or owe money on loan, you are considered to be “in debt.” If you fall behind on a payment to your creditors, you may be contacted by a debt collector. Your Better Business Bureau has received close to 50 complaints in the past month against collection agencies and is reminding consumers about their rights.
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02/29/2012
The Better Business Bureau has participated with many other organizations to provide data for the FTC’s Consumer Sentinel Network. This is the most complete report and database available on consumer protection in the United States.
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01/30/2012
Better Business Bureau warns consumers that scammers are making phony phone calls claiming to represent the National Do Not Call Registry. According to DoNotCall.gov, “The calls claim to provide an opportunity to sign up for the Registry. These calls are not coming from the Registry or the Federal Trade Commission, and you should not respond to these calls.
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10/01/2007
The dietary supplement industry is a dynamic one. Scientific research on the associations between supplements and health is accumulating rapidly. The number of products — and the variety of uses for which they are promoted — have increased significantly in the last few years. The role of the Federal Trade Commission, which enforces laws outlawing "unfair or deceptive acts or practices," is to ensure that consumers get accurate information about dietary supplements so that they can make informed decisions about these products.
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08/01/1987
If your company offers consumer credit, you probably communicate with your customers using many different standardized forms and notices. These may range from short notices to complicated contracts that explain the terms of your credit plan. This manual is intended to help you write consumer credit contracts and other forms in "Plain English" so that your customers can easily understand them.
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01/01/1983
In 1975, Congress enacted the Magnuson-Moss Warranty Act. One of the goals of the Act is to encourage businesspersons like you to write your warranties in "simple and readily understood" language. We, the Federal Trade Commission staff, receive many requests for guidance in achieving this goal. This manual is designed to give you achieving this goal. This manual is designed to help you achieve your goals by giving you practical suggestions to for writing a simple and easy-to-understand warranty.
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